Our Services | Hospice Care in California | St. Liz HOSPICE

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Disclaimer

The information contained in this website is for general information purposes only. The information is provided by St. Liz HOSPICE, and while we make an effort to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained in it for any purpose. Any reference or dependence you apply on such information is expressly at your own risk and your own decision.

In no event will St. Liz HOSPICE be held liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the website and the information contained herein.

Outbound Links

Through the St. Liz HOSPICE website, you can link to other websites which are not under the control of St. Liz HOSPICE. We have no control over the nature, content, and availability of outbound third-party websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. St. Liz HOSPICE remains independent from third-party website links.

Access to the Website

St. Liz HOSPICE will strive to keep the website up and running continually for your access. However, St. Liz HOSPICE will take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues outside of our control.

Copyright

The copyright of this website and its contents belong to St. Liz HOSPICE. Any form of redistribution or reproduction of part or the entirety of the contents is prohibited except for:

  • Printing or Downloading to a local hard disk for personal or non-commercial use
  • Copying the content to individual third parties for their personal use, provided that you acknowledge the website as the source of the material

Unless there is express written permission from St. Liz HOSPICE to distribute or commercially exploit the content, you may not reproduce the contents from this website.

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Terms of Use & Privacy Policy

This privacy policy sets out how St. Liz HOSPICE uses and protects any information you give to St. Liz HOSPICE via the website’s online forms. St. Liz HOSPICE is committed to ensuring that your privacy is protected and preserved.

When you are asked to provide certain information by which you can be identified, rest assured that such information will only be used in accordance with this privacy statement. St. Liz HOSPICE may change this policy from time to time by updating this webpage. It is your responsibility to check this page from time to time to ensure that you are happy with any changes. This policy is effective as of January 9, 2023.

Information You Provide to St. Liz HOSPICE

On our online forms, we may collect the following information:

  • name or name of your client
  • mailing/delivery address
  • contact information
  • email address
  • telephone number

The information collected will help St. Liz HOSPICE fulfill the services that are due to you. We also collect information through the website for the following purposes:

  • Internal Record Keeping
  • Client/Customer Feedback to improve services and/or products
  • Promotional emails about our services, special offers, or other information which you may find interesting using the email address that you have provided to us
  • To contact you for market research purposes

Security of Information

We are committed to ensuring that the information you submitted to St. Liz HOSPICE is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial measures to secure the information we collect online.

The Use of Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. With your permission on our browser settings, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used as this helps St. Liz HOSPICE analyze data about web page traffic which will be used to improve our website in fulfilling customer needs. We only use this information for statistical analysis purposes and then the data is subsequently removed from the system.

Please note that a cookie will NOT give us access to your computer or any information about you, other than the data you choose to share with us through the St. Liz HOSPICE website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies once you access certain websites. Be advised that when you do decline cookies, it may prevent you from taking full advantage of the website features.

Links to other websites

Through the St. Liz HOSPICE website, you can link to other websites which are not under the control of St. Liz HOSPICE. We have no control over the nature, content, and availability of outbound third-party websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. St. Liz HOSPICE remains independent from third-party website links.

Security of Your Personal Information

St. Liz HOSPICE will not sell, distribute or forward your personal information to third parties unless we have your express and written permission or are required by law to disclose your information.

You may request details of personal information which we currently hold under the Data Protection Act of 1998. Requesting this information will require a small fee. If you would like a copy of the information we have on you, please contact us.

If you find that any information we are currently holding on you is incorrect or incomplete, please advise us of the corrections accordingly.

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Notice of Nondiscrimination & Communication Assistance

St. Liz HOSPICE complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). St. Liz HOSPICE does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

St. Liz HOSPICE:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • If you need these services, don’t hesitate to contact us.

If you believe that St. Liz HOSPICE has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

St. Liz HOSPICE

1910 W Sunset Blvd., Ste. 420, Los Angeles, CA 90026

213-365-6499

888-415-5250

contact.admin@stlizhospice.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, St. Liz HOSPICE is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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Notice of Privacy Practices

Individuals have the right to know how their protected health information may be used and disclosed, and what their privacy rights are. The Notice of Privacy Practices (NPP) provides individuals with this information.
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Routine Home Care

As a Hospice Care in Los Angeles, California, St. Liz Hospice believes that when treating a patient with a life-limiting illness, there is no place like home. Wherever home is for you, be it your private residence, a Board and Care Facility, Assisted Living Facility, or a Skilled Nursing Facility, we will be there for the patient. St. Liz Hospice staff are seasoned professionals who can provide comfort, support, and care when you need it most. Our goal is to make sure that for the remaining days of the patients, they should have the dignity and quality of life that they deserve. Our hospice team will make sure that our patients will have peace of mind and confidence knowing that their remaining days will be moments of building memories together with their loved ones.

Depending on the patient’s needs, our physicians and nurse practitioners can also make house calls, who are working closely with your hospice team of nurses, social workers, home health aides, chaplains, spiritual care coordinators, and volunteers to make sure that your needs are met. Once admitted to our hospice program, a Plan of Care is developed, identifying the intervention needed by the patient. The goal of the hospice Plan of Care is to provide the best possible level of care in the most appropriate setting for the patient’s current clinical condition.

nurse assisting elderly patient to take her medicines

General In-Patient Care

If a patient opts to stay in a Skilled Nursing Facility, there is a level of care called General Inpatient Care (GIP). Whenever we assess a patient in a Skilled Nursing Facility (SNF) and determine that there are existing conditions that would warrant a higher level of care, we will put the patient under GIP Care. This means additional support, on top of the services we provide, is required from the SNF, i.e., there should be a 24/7 Registered Nurse (RN) monitoring the patient who is ready to provide assistance and support as the need arises.

However, there are certain rules and guidelines that Medicare has established for hospice providers to follow because not all patients qualify for this level of care. To know more about the details of this service, please give us a call so that we can explain to you thoroughly the criteria required.

nurse comforting an elderly patient

Continuous Care

For hospice care at the patient’s private residence, Board, and Care or Assisted Living facilities, there is a level of care called Continuous Care (CC). This is a level of care where we send a skilled nurse to the patient’s home to do bedside nursing. This level of care is usually triggered by a call from a caregiver regarding the patient’s current condition. Clinical conditions like agitation, anxiety, uncontrolled pain, etc., are conditions that meet Medicare criteria for CC.

Just like GIP Care, not all patients qualify for this level of care. For more details regarding this type of service, please give us a call and we’ll be glad to answer all your questions.

nurse and elderly patient facing the camera

Respite Care

As much as possible, we would like to take care of our loved ones who are ill. However, there will be situations where the caregivers will be needing care themselves. Caring for a loved one with a life-limiting illness can be difficult on many levels, both physically and emotionally, which can be overwhelming for the caregiver. It is in this situation that Respite Care may come into play.

Respite Care allows the caregiver to enjoy a short break or take needed time off to handle other matters. By advising us beforehand, we will find an appropriate place (usually a skilled nursing facility) for the patient to stay for a maximum period of five days. The caregiver can be confident that their loved one’s care is not compromised.

Facilities that St. Liz Hospice recommends for Respite Care are those that have a reputation in the community for providing quality services. We make sure that we have long-standing relationships and experiences working with them in taking care of hospice patients.

St. Liz Hospice takes a holistic approach to patient care, meaning we care for the patient and the family as well. We are here to assist in bringing comfort and care to all people involved. Simply discuss your needs with your hospice team, and they can assist you in making the appropriate arrangements.

nurse assisting elderly patient combing her hair

Bereavement Services

Whenever we lose someone we love (like death), we usually go through a certain process called “Grief.” St. Liz Hospice understands that grief is one of life’s most difficult and painful experiences. There is no such thing as a structured approach to managing grief. But we know very well that grieving is a necessary part of life. And this is the process that makes us human, experiencing reactions from sadness to anger, from numbness to pain, from guilt to fear.

hands trying to reach each other

Our experienced Social Workers, Chaplains, and Grief counselors can help family members go through the grief process. It is in this area where we come in strong, for our organization is ready to support family members every step of the way until recovery. At St. Liz Hospice, support can come in many forms, from phone conversations, group meetings, or individual counseling. Our Grief Care team is available to offer a shoulder to cry on, a hand to hold, a heart willing to listen to you, or even provide resource assistance in the next steps. Always put into your heart that St. Liz Hospice exists to help and support you all the way.

Bereavement Care services include:
  • Individual Grief Counseling
  • Grief Care for Children and Teens
  • Grief Care Support Groups
  • Grief Care Events
  • Annual Service of Remembrance
  • Online Resources
  • Supportive Phone Calls
  • Referrals for Additional Support
Grief Support Group Resources:
volunteers assiting patients

Be a part of making people's last moments the BEST MEMORIES.Become A Volunteer